There are several different ways to keep in touch with us.

• 850-769-9999
  
  
• GENIE24: (850) 747-4200
  
  
• Call Center: 850-747-4300
  
• Call Center Fax: 850-747-4215
  
• Toll-free: 888-896-3255
  
  
• Lending Center (Direct Dial): 850-747-4321
  
• Toll-free: 877-747-4321
  
  
• Tyndall e-Banking:  850-873-3600
  
• Toll-free: 888-896-3255, Option 5
  
  
• Overseas toll-free: 800-342-1679 (AT&T Access Number required). For more information on AT&T Direct® Service, including Country Access Numbers, click here.
  
  
• Korea/Southeast Asia toll-free: 00798-14-800-7937
  
  
• TDD: (850) 747-4214
  
  
• Mailing Address: P.O. Box 59760, Panama City, FL 32412-0760
  
  
• Branch Location Addresses and Hours of Operation
  
  
• ''Opt Out'' of Statement Stuffers: If you do not wish to receive statement inserts, you may request that we discontinue sending inserts with your statements.
  
  
  • By Internet: Log into Online Banking from our Home Page or click here to log in.  Click on the ''Secure Messages'' link in the top right corner of the page.  Simply request in the e-mail that we discontinue sending inserts with your statements.
    
    
  • By Phone: You may make your request by speaking with a Member Service Representative.  Contact our Call Center at (850) 747-4300 or toll-free at 888-896-3255.
    
    
  • By Branch: You may visit any of our convenient Branch locations and speak with a Financial Sales Representative about opting out of statement inserts.
    
  
  Please keep in mind you would still receive your account statements, and you would receive any disclosures required by law.
  

Other Useful Information and Contact Numbers

• TFCU's Routing Number: 263183175
  
  
• Tyndall Federal Credit Union ATMs - To report a problem with an ATM after business hours, please call (850) 769-9999, ext. 181 and leave a message.
  
  
• To report a Lost or Stolen VISA^® Classic or VISA^® Gold Credit Card
  During business hours: 769-9999, Option 2
  
  After business hours: 1-800-VISA911/1-800-847-2911
  
  
• To report a Lost or Stolen VISA^® Platinum Basic or VISA^® Platinum Premium Credit Card, please call 1-866-604-0381 or write Credit Card Security Dept., P.O. Box 30035, Tampa, FL 33630.
  
  
• VISA^® Dispute Form - If you believe that an entry on your Visa^® statement is wrong, or if you need more information about a transaction, please complete this form and fax it to Tyndall Federal Credit Union, Attn: Visa Department at 850-784-1377.  Or, you may mail it to Tyndall Federal Credit Union, Attn: Visa Department, P.O. Box 59760, Panama City, FL 32402-1760.  You must contact Tyndall Federal Credit Union with all required information no later than 60 days after we sent you the first statement on which the disputed transaction appeared.
  
  
• If you are clicking on a link on TFCU's site and it does not work, try holding down the Ctrl key on your keyboard while you click on the link.  This temporarily disables your pop-up blocker, which may be interfering with the link.
  
  
• Have you moved recently?  It is very important that you let Tyndall know of any changes in your address or other personal information.  If you have changed your address, name, phone number, etc., please remember to update your personal information with your Credit Union as soon as possible.  You may call us, visit one of our branch locations or update your information (address and phone number) through Online Banking.
  
  
• Also, when you request that the information be updated on our records, remember to update the information on all accounts you may have with Tyndall Federal - your IRA, your children's accounts, your business account, your Trust account, etc.