Important Phone Numbers and Information


Below you will find a handy listing of the phone numbers you may need to access quickly and easily. If you need to speak with someone in a specific department of the Credit Union, please click here to look in our Department Directory.

Tyndall Federal Credit Union's Main Phone Numbers:

  • (850) 769-9999

  • 888-896-3255, toll-free

  • 800-342-1679, overseas toll-free (AT&T Access Number required). For more information on AT&T Direct® Service, including Country Access Numbers, click here.

  • TDD (850) 747-4214

Miscellaneous Phone Numbers:

  • Lending Center (850) 747-4321, or toll-free 877-747-4321

  • Member Service Center (850) 747-4300, or toll-free 888-896-3255, Option 2

  • Internet Banking/Bill Payment (850) 769-9999, Option 5, or toll-free 888-896-3255, Option 5

  • GENIE24 (850) 747-4200, or toll-free 888-896-3255, Option 1

  • Tyndall Federal Credit Union ATMs - To report a problem with an ATM after business hours, please call (850) 769-9999, ext. 181 and leave a message.

  • To report a Lost or Stolen VISA® Gold Basic or VISA® Gold Premium Credit Card
    During business hours: 769-9999, Option 2 (Member Service Center)
    After business hours: 1-800-VISA911/ 1-800-847-2911)

  • To report a Lost or Stolen VISA® Platinum Basic or VISA® Platinum Premium Credit Card 1-800-325-3678

Helpful Information

  • If you are clicking on a link on TFCU's site and it does not work, try holding down the Ctrl key on your keyboard while you click on the link. This temporarily disables your pop-up blocker, which may be interfering with the link.

  • Have you moved recently? It is very important that you let TFCU know of any changes in your address or other personal information. If you have changed your address, name, phone number, etc., please remember to update your personal information with your Credit Union as soon as possible.

    Also, when you request that the information be updated on our records, remember to update the information on all accounts you may have with Tyndall Federal - your IRA, your children's accounts, your business account, your Trust account, etc.









 Home...