We fully expect our members to have questions, so please contact our Call Center or visit one of our branches for assistance.
Please understand that there could be an
extended wait time when you call, but we are doing our best to serve our
members as quickly as possible.
You may also find the step-by-step guide below helpful; it was created to show you how to log in the first time.
Who Do You Call For Assistance? To reset your GENIE24 PIN: From 8:00 AM - 6:00 PM (Central) Call 850-747-4405 or 888-896-3255, Option 6, ext. 8605 (toll-free) From 6:00 PM - 7:00 PM (Central) Call 850-747-4300 or 888-896-3255 (toll-free)
Having trouble logging in? Can't find your e-Statements? For those and any other Online Banking questions: From 8:00 AM - 5:00 PM (Central) Call 850-873-3600 or 888-896-3255, Option 5 (toll-free) From 5:00 PM - 6:00 PM (Central) Call 850-747-4405 or 888-896-3255, Option 6, ext. 8605 (toll-free) From 6:00 PM - 7:00 PM (Central) Call 850-747-4300 or 888-896-3255 (toll-free)
For more detailed information on the new Online Banking, please click below.
Are you receiving an error “Unauthorized Action” message that states you are using an incorrect passcode or your account has been disabled?
If you are trying to log into Online Banking from a link you have saved on your PC, you are receiving that message because FundsXpress is no longer our Online Banking provider.
Instead, please log in using the Online Banking link at the top of this page or click here. Please take a few extra minutes, click on the Important Online Banking Information button above, and read about the switch.
Mailing address: Tyndall Federal Credit Union, P.O. Box 59760, Panama City, FL 32412-0760
Routing Number: 263183175
Unauthorized access or attempts to change information on this
web site are strictly prohibited and are subject to prosecution
under the Computer Fraud and Abuse Act of 1986 and U.S.C.
Title 18, Sections 1001 and 1030.